Free to start
Get paid what you're owed.
Tradie Protector chases your overdue invoices for you. Email, text and a phone call, sent in your business name and kept inside the contact limits. You approve. We chase.
Start on the Free plan. Send more active debts out and we move you up a plan automatically.
Read-only connection to Xero. No commission. We never touch the money.
Get it on theXero App Store
MYOB comingThe job after the job
You did the job.Chasing the money shouldn't be a second one.
Overdue invoices are normal in the trades. Spending Sunday night texting customers about them shouldn't be. Connect your accounts once and the chasing runs by itself.
How it works
Five steps. Then it runs by itself.
Connect XeroMost common for tradesConnect MYOBAccountRight and EssentialsHear it work
Press chase. We make the calls.
Our voice agent rings your customer in your business name, states the invoice plainly, and listens. What they say goes on the record. When the money lands in Xero, chasing stops by itself.
Try it. Press Chase this debt on the phone and listen.
Sample call, scripted · no recording yet, captions run on a timer
Two emails and a text, no reply. Next in the cycle: a call. Press the button to hear it.
Permitted hours only · in your business nameThe record
Every contact, on the record.
What went out, when, and what came back. One thread per invoice, newest first. Export it as a PDF any time.
- Email sent10 Aug · 8:02 amFirst reminder, Gentle cycle. Opened twice.Contact 1 of 3 this week, 1 of 10 this month
- Text sent11 Aug · 8:00 amSecond reminder. Delivered.Contact 2 of 3 this week, 2 of 10 this month
- They replied12 Aug · 4:55 pm
Sorry mate, cash is tight. Can I do half now and half in a fortnight?
- Promised to pay by 22 Aug12 Aug · 5:01 pmCaptured from the payment page. Cycle paused until then.
- Part payment: $1,40013 Aug · 9:20 amReconciled from Xero. Balance $1,080.
The texts
Texts that say what they need to.
Short, plain, from your business, with one link to pay or reply. They follow the cycle you chose, and they stop the moment something changes.
- Day 3First text. The link pays or replies.
- Day 9Second text. Still inside 3 a week.Contact 2 of 3 this week, 2 of 10 this month
- ReplyThey answer. Reminders pause and you decide.
Sample texts
What your customer sees
Your name on it, not ours. Firm, never rude.
Your customer gets a plain message from your business and a link to a calm page: the invoice, what's owed, and five plain ways to respond. Whatever they choose lands in your app the same minute.
A dispute stops everything until you've looked at it. Hardship pauses it.
Inside the lines
Chasing that stays inside the lines.
- 3 a week. 10 a month. The most we contact any one customer.
- Permitted hours only. Never on a public holiday in their state.
- A dispute, a hardship claim or a stop request stops the chasing straight away.
These limits follow the ACCC and ASIC debt collection guideline. They are built in and can't be switched off.
Day 60
When it stalls, it's your call.
At 60 days we put the choices in front of you: a letter of demand, your state tribunal, keep going, or write it off. We'll tell you straight when a debt has gone cold.
Letters of demand
When a reminder isn’t enough, a letter on your letterhead.
Three letters of demand, drafted by a lawyer and printed with your logo and business details. We post each one in a windowed envelope and track it to the door. Your customer sees your business, and only yours.
- Your logo, top left
- Wording drafted by a lawyer
- Posted and tracked for you
- First letterSend it from any debt we’re chasing.
- Second letterReady thirty days later, if it’s still owed.
- Final letterThirty days after that. It says what happens next.
Priced per letter, and shown to you before you send one.
Pricing
Start for free. We move you up as you grow.
You start on Free. As you send more active debts out, we move you up to the next plan automatically. Nothing to choose, nothing to switch. Each plan is a flat monthly fee, with no commission.
- Where you startFree1 slot$0a monthOne debt at a time. Try it on the one that bugs you most.
- Email, text and call
- One digest, not a notification per invoice
- Hold, snooze or stop anything
- Every contact on the record, exported as PDF
- We move you up to thisStarter3 slots$79a monthUp to 3 debts at a time.
- Email, text and call
- One digest, not a notification per invoice
- Hold, snooze or stop anything
- Every contact on the record, exported as PDF
- We move you up to thisGrowth8 slots$149a monthUp to 8 debts at a time.
- Email, text and call
- One digest, not a notification per invoice
- Hold, snooze or stop anything
- Every contact on the record, exported as PDF
- We move you up to thisEnterprise20 slots$299a monthUp to 20 debts at a time.
- Email, text and call
- One digest, not a notification per invoice
- Hold, snooze or stop anything
- Every contact on the record, exported as PDF
A debt uses a slot for its first 30 days of chasing. After that we keep at it on a slower cycle and the slot frees up. Need more at once? Your plan moves up by itself, and you pay the difference for the rest of the month.
Free needs a card on file, so your plan can move up by itself.
Posted letters cost extra and we ask before each one. Whatever your customers pay goes straight to your account.
Prices in AUD and include GST.
Plainly
What we are, and what we're not.
We contact your customers about overdue invoices as your agent. We don't buy debts, take a cut or handle the money. We're not a law firm, a lender or an insurer, and we can't promise any invoice gets paid. What we can do is chase properly, every time, so you don't have to.
For bookkeepers
Chasing isn’t bookkeeping.
Your clients ask you to chase their late payers because you’re the one who can see them. Partner with Tradie Protector: set them up once, and we chase compliantly, keep the record, and the payment reconciles straight back into the books you keep.
Questions
Straight answers.
Messages go out in your business name. Ours appears once, in the small print.
Any time. Hold one customer, snooze them, or stop everything with one button. Nothing is deleted.
We watch your ledger, and chasing stops when the payment lands. If they tell us they've paid, reminders pause while you check.
No. A flat monthly fee, and the money never passes through us.
Yes. We contact your customers on your behalf about overdue invoices, and we follow the ACCC and ASIC debt collection guideline when we do.
Yes. A voice agent can call your customer in your business name, inside the same contact limits, and every call goes on the record.
MYOB is coming. You can add a debt by hand to try it out.
All square.
See what's owed to you in about two minutes.